Welcome to Jackco Transnational Inc's RMA website.
To submit an RMA (Return Merchandise Authorization) request, please create an account by clicking on the link above. You may monitor the status of your request by logging in and clicking on the specific RMA#.
If you have previously created an account, please login to submit/review your request.
Make sure to review our return policy before submitting your request. Thank you!
********* WE WILL NOT PROCESSING ANY REPAIRS/EXCHANGES WITHOUT ANY PROOF OF PURCHASE ************
********* 1 YEAR WARRANTY FROM THE PURCHASE DATE *********
ZT51000 Sound Square Speaker, you may search Jackco Speaker in www.youtube.com for pairing procedure.
If returning a cordless LED flood light for repair or replacement, please check if the original wall charger was being used. We have many cases where the wrong wall charger was being used by the customer.
If the incorrect wall charger is sent for repair or replacement, we will charge the return shipping to the customer.
ZETA lithium Battery Based Jump Starters - ZT50400 and ZT50420
As of January 1, 2017 Jackco will no longer accept warranty claims on the jump starter multifunction chargers. We have honored beyond the 12 month manufacturer's warranty on defects.
However, if you have a non working unit you can send it back for a discount to purchase the new Rezervo batteryless jump starter at $75.00 (S/H included) which will not have any of the issues that affect the previous generation of jump starters.
For additional information on the batteryless jump starting technology please visit www.rezervo.us